Special Moments in Japan

Turn Your Hotel Room Into a Memory

📍 Yokohama & Tokyo

Professional room decoration for birthdays, anniversaries, proposals and celebrations — delivered to your hotel in Yokohama and Tokyo.

Services

Our Services

Every setup is hand-crafted and personalised to your occasion

BIR
✦
Birthday
¥47,520 tax incl. · fixed≈ USD 300
Setup, hotel coordination & removal — all included
  • Metallic balloons Gold & White × 12–20
  • Gold 16" number balloon (age required)
  • LED candles × 6–8
  • Towel cake (hotel towel) + HBD message card
  • Rose petals (red / pink / light blue)
  • Ribbon decoration
ANI
❧
Anniversary
¥47,520 tax incl. · fixed≈ USD 300
Setup, hotel coordination & removal — all included
  • Metallic balloons Red & Gold × 10–18
  • LED candles × 6–8
  • Towel swans × 2 (hotel towel)
  • Rose petal heart on bed or entrance trail
  • Happy Anniversary card + ribbon decoration
  • Proposal setups arranged on request
EVT
✵
Seasonal & Events
¥59,400 tax incl. · fixed≈ USD 375
Setup, hotel coordination & removal — all included
  • Christmas, Halloween, New Year, Valentine’s
  • Seasonal props and colour palette exclusive to the event
  • Available only during that season — book early
We worked at a hotel front desk.

When an outside company asks to decorate a guest room, we know what the hotel checks and what it worries about. So we handle every contact with your hotel ourselves, in the way that causes them the least trouble.

If the hotel will not let us in, you pay nothing.

If we cannot obtain permission to enter the room, we refund the full amount.

Foreign currency amounts are approximate references only. Payment is processed in Japanese yen — the final amount charged depends on your card issuer's exchange rate and any international transaction fees.

Ready to plan your surprise?

Request Your Decoration
Process

How It Works

From your first message to the moment you open the door

1
Submit Your Request
Fill out our inquiry form with your hotel, dates and decoration wishes.
2
Receive a Quote
We send a personalised quote by email within 24 hours.
3
Confirm & Pay
Approve the plan and pay via our secure payment link.
4
We Handle Everything
We coordinate with your hotel and set up while you are away.
5
Open the Door
Step into your room and experience the surprise.
Inquiry

Make an Inquiry

Please fill in all required fields so we can prepare your perfect setup

Why we ask for hotel details:
We need to contact the hotel to obtain room access permission. Your information is kept strictly confidential and used only for service delivery.

* Required fields

Select a date within your stay
Please check before sending

Nothing has been sent yet. Review your details below — if everything is correct, press send.

Thank you! We will reply within 24 hours.
Policy

Cancellation Policy

Please read carefully before making your booking

Cancellation Timing Refund
Before payment is confirmed Free cancellation
After payment is confirmed No refund
No-show No refund
—Payment is due no later than 3 days before your check-in date.
—Once payment is confirmed, the booking is final and non-refundable. The only exception is if we are unable to obtain the hotel's permission for room access, in which case you receive a full refund.
—Cancellation requests before payment must be submitted by email.
—If your booking has not been paid by the deadline, it will be automatically cancelled.
Important

Notes & Important Information

—
LED candles and other decorative items provided by M&M remain our property. Please do not take them upon checkout — our staff will collect them.
—
Reservations require payment confirmation at least 3 days before check-in.
—
For Birthday plans, please provide the guest's age in advance so we can prepare the correct number balloon.
—
Towel art is crafted using the hotel's own towels. Our staff will return them neatly when the decoration is removed.
FAQ

Frequently Asked Questions

How far in advance should I book?
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We recommend booking at least 7 days before your check-in date. During peak seasons (Golden Week, Christmas, New Year), 2–4 weeks in advance is advisable.

Which area do you cover?
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We cover hotels throughout Yokohama and Tokyo. Within that area we can work with almost any hotel — we contact your hotel directly to arrange room access. It usually goes more smoothly if you also mention to the hotel that a decoration company will be coming, so the request is already on file when we call.

What if the hotel does not allow outside decorators?
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If we are unable to obtain hotel permission, we will notify you immediately and issue a full refund.

How do I pay?
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After you approve the quote, we will send a secure payment link by email. We accept major credit and debit cards via Stripe.

Can you send a photo of the completed setup?
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Yes — upon request, we will send a photo of the room before you enter. Please mention this when filling out the inquiry form.

Can I change the date or details after booking?
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Changes are subject to availability. Please contact us as early as possible. Changes made within 48 hours of check-in may incur additional fees.

Will the decoration damage the room?
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No. We never use tape on walls, never make holes, and never attach anything to fixtures or ceilings in a way that leaves a mark. Everything is free-standing or weighted, and we remove all of it after check-out. You will not receive any restoration charge from the hotel because of us.

How long do the balloons stay up?
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Longer than your stay. Floating balloons are treated with a sealant coating before we fill them, which keeps them up for several days instead of the half day untreated helium balloons manage. Balloons placed on the bed and floor are air-filled and hold their shape for weeks. You will not wake up to a sagging room.

How long does the decoration stay in the room?
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As a rule, we collect all decorations on the day after setup. The exact timing is coordinated with your hotel so it will not disturb your stay. If you would like a different arrangement — for example around your check-out date — simply enter your check-in, check-out and preferred decoration dates in the inquiry form and mention your wishes in the details field; we will arrange it individually.

Ready to plan your surprise?

Request Your Decoration
Book Now